Shipping Policy

Last Updated: January 2026

1. General Shipping Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are available for delivery to addresses worldwide. Any shipments outside of North America may be subject to additional taxes, duties, or fees.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

• Standard Production: 10-12 Business Days
• Expedited Production: 6-8 Business Days
• Shipping Time: 3-5 Business Days (depending on carrier)

4. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

5. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at support@onlinecustomboxes.com.